Our friendly receptionists, Lisa and Chris, are the first people you will meet when you come into the clinic. Their job is to take phone calls, book appointments, greet patients and update your contact information. They help to keep the doctors' schedules in good order and keep us running on time. This isn't all they do but they are an important part of our team as they are the first point of contact for you as a patient.
Once you have been registered by our receptionists and had a seat in the waiting room, you will be called by one of our medical office assistants, Robyn or Jordan. (Kim will be working for Jordan while she is on maternity leave)They will prepare you for your appointment by taking vitals such as height, weight and blood pressure. They may also gather some initial information to assist the doctors. They are also responsible for calling patients with lab and test results and booking appointments for tests and with specialists. They also have the unenviable task of cleaning up the rooms after a visit!
Our clinic coordinator, Nancy, has been with the clinic longer than some of the doctors! She is the most senior member of our staff and has been at the clinic since 1999. She organizes the doctors' schedules, provides clerical support and is the main liaison between the staff and doctors. She is also our fill in float person so don't be surprised to see her answering phones or rooming patients.
Primary Care Nurse
Debby is our in-house registered nurse and has many years of experience in primary care nursing. For our patients with diabetes, you will get to know her very well as this is one of her main duties. She also assists in the care of other chronic illnesses such as high blood pressure, asthma, COPD and kidney failure. As she also has an interest in pre-natal care, our expectant mothers will also be getting to know her. For our patients interested in the Edmonton West PCN weight management program, Deb will be your primary contact and follow up person.
Brenda is our PCN pharmacist and is in the clinic on Tuesday afternoons. She helps us by reviewing medications with the doctors and patients, provides education on new medications and keeps us up to date on new research. She also helps to coordinate medication changes when patients have been discharged from hospital.
Jill is our behavioural health consultant (BHC) who does short term counselling for patients who are wanting to make changes in their lives. Some of the areas that she assists patients with are depression, anxiety, weight loss, smoking cessation, grief and assertiveness. If you are interested in a more comprehensive explanation of what Jen can help you with, please ask the receptionists for an information package.
You may also see Dr. Naureen Kasamali who is a psychiatrist that sees patients in the clinic one day a month through a specialist linkage program at the PCN.
Dr. Michael Poitras
Dr. Poitras graduated from the Faculty of Medicine at the University of Alberta in 1979 and completed his residency in Family Medicine at the Misericordia Hospital in 1981. He joined the Glenora Medical Clinic that same year. He is a Clinical Lecturer in the Department of Family Medicine at the University of Alberta and is involved in teaching medical students in his office practice. He has been involved with the Edmonton West Primary Care Network for several years and currently is the chairman of the After Hours Clinic Committee. His areas of interest include child and adult ADHD and no-scalpel vasectomies.
Dr. Janet Craig
Dr. Craig received her medical degree from the University of Alberta in 1989. She completed a family medicine residency, and has been a family doctor at the Glenora Medical Clinic since 1991. She is involved in teaching medical students and Family Medicine residents. She sits on the Access and Continuity Committee at the Edmonton West PCN. She also does some consulting with Alberta AIM to help clinics improve their access and efficiency.
Dr. Wendy Dawson
Dr. Dawson graduated from the University of Alberta medical school in 1996 and completed her Family Medicine Residency in 1998. She has been working at the Glenora Medical Clinic since July 1998. She is a past co-chair of the Edmonton West Primary Care Network and currently acts as the Medical Director of the PCN. She is active in teaching medical students and Family Medicine residents.
Dr. Lee-Anne Jansma
Dr. Jansma graduated from the University of Calgary with a Bachelor of Science degree in Cellular, Molecular and Microbial Biology in 1991. She went on to graduate school, studying Plant Molecular Biology at the U of C. She then moved to Edmonton in 1995 and received her MD from the Faculty of Medicine and Dentistry at the University of Alberta in 1999.
She completed her Medicine training at the Royal Alexandra Hospital in 2002. She has worked at the clinic since March 2002, when she took over the practice of Dr. Karen Mazurek.
She is actively involved at the Edmonton West PCN. She sits on the Quality and Service Delivery Committee. She was also involved in implementing the AIM Program in the clinic, to help improve access for patients and improve efficiency within the clinic.
Dr. Cynthia Soneff
Dr. Soneff graduated from the Faculty of Medicine and Dentistry at the University of Alberta in 2005. She completed her residency training at the Misericordia Hospital in 2008. She worked at the Misericordia Family Medicine Clinic and the Edmonton West PCN Low Risk Maternity Clinic. She joined the Glenora Medical Clinic in May 2011. She shares a practice with Dr. Dawson and continues to work at the Edmonton West PCN Low Risk Maternity Clinic.